Shipping Policy

1. Domestic and International Shipping

​

1.1 Art-Redefined offers both domestic and international shipping services.

​

2. Shipping Carrier

​

2.1 We utilize third-party shipping services, such as Think Logistics, to fulfil our orders.

​

3. Shipping Frequency and Times

​

3.1 Our shipping frequency ranges from 1 to 5 shipments per month.

​

4. Shipping Options

​

4.1 We offer the best standard shipping option for all orders.

​

5. Shipping Costs

​

5.1 Shipping costs are calculated based on the size and weight of the products in the order.

​

6. Free Shipping

​

6.1 Art-Redefined does not offer free shipping at this time.

​

7. Customs Duties and Taxes

​

7.1 For international orders, customers may be subject to customs duties or taxes imposed by their respective countries. It is the responsibility of the customer to pay these fees.

​

8. Shipping Delays

​

8.1 While we strive to provide timely shipments, delays may occur due to holidays, natural disasters, or unforeseen circumstances. We will communicate any delays to our customers promptly.

​

9. Lost or Damaged Shipments

​

9.1 In the event of lost or damaged shipments, Art-Redefined will initiate an inquiry with the shipping company to locate the package. If the product cannot be shipped, we will inform the customer and initiate a refund.

​

10. Order Tracking

​

10.1 Customers will receive an order number upon purchase, along with a link to track their orders. We encourage customers to track their shipments for real-time updates.